Frequently Asked Questions
Q: Where did the name 'The Smelly Gourmet" come from?
A: When naming our retail store we wanted to stand out but also use a name that described us. Since we make our own Bath and Body products (smelly) and we have an European Coffee Bar (gourmet) we decided to put them together and The Smelly Gourmet was born.
Q: What are your shipping costs?
A: You can view an estimate of shipping costs by viewing your cart. However, final shipping costs will be displayed on the Invoice you see before confirming your order. You can also see a shipping chart on our policies page.
Q: How long will it take for my order to arrive?
A: Normally you will receive your order within 7 to 10 business days. During high shipping times (holidays) we cannot be responsible for the shipping company taking longer. If you are ordering our Crema Fiore Bath and Body Products it may take longer according to the products you order. All Crema Fiore Products are made on order.
Q: I'm nervous about shopping on the web. Why should I trust you?
A: We have a secure server to protect your information. We also do not sell any information you provide. We also own an actual brick and mortor store called "The Smelly Gourmet" so were not just one of those drop ship websites. We provide you with our address and phone number up front. You can call us anytime with questions. We strive to keep our customers happy so we don't want to do anything to hinder this.
Q: How do I send you a photo for a photo clock?
A: After you placed your order send us the picture via email. |
